We’re here to help rural practices thrive by implementing best practices for patient care and maximizing opportunities for reimbursement.


A team-based approach and optimized healthcare system are the best ways to close the gap between the care patients need and the care they receive. The South Carolina Office of Rural Health’s Center for Practice Transformation helps providers and administrators identify opportunities to provide better care and maximize reimbursement. These solutions include quality improvement methods; new care models; and technical assistance in operations, clinic management or clinical services.

Did you know?

Only 8% of adults 35 and older have received all recommended preventive healthcare services1. At the same time, primary care providers would have to work 21.7 hours each workday to deliver all preventive and chronic illness services2.

  1. Health Affairs, 2018
  2. Preventing Chronic Disease, 2009

Services Provided

Our team includes expertise in the following areas:

  • Medical home development
  • Quality improvement methods
  • Care coordination strategies
  • Care integration models (specializing in oral health and behavioral health)
  • Chronic illness care improvement
  • Population health management
  • Provider engagement
  • Quality reporting
  • Rural health clinic billing / policies and procedures
  • Telehealth implementation
  • Workforce development
  • Team-based care development
  • EHR Optimization
  • HEDIS reporting

Our work is done in coordination with these existing programs:

  • SC DHHS’s Advanced Patient-Centered Medical Home (PCMH) Program
  • Best Chance Network program
  • SC DHEC’s Comprehensive Cancer program
  • SC diabetes, hypertension and heart disease programs
  • SCORH’s Rural Community Opioid Response Program
  • Centers for Medicare & Medicaid Services Quality Payment Program
  • National Committee for Quality Assurance PCMH recognition

Program Contact

Michele Stanek joined the South Carolina Office of Rural Health in 2014 as the director of the Center for Practice Transformation. In this role, Michele provides support to Rural Health Clinics and other rural practices in practice improvement and medical home development. Michele also works with providers and staff to support practices as they build their capacity for practice transformation.

Contact Michele

Meet our Provider Services Team